Everything You Need to Know

Custom production MOQ is 1,000 pcs per design per color for Hair Claws & Clips and 2,000 pcs per design per color for Hair Clips & Barrettes. Headbands require 1,000 pcs; scrunchies and bows require 1,500 pcs, including selected styles. Samples and in-stock items may be available below the production MOQ.

Bulk production timing is confirmed separately based on the selected style, specifications, quantity and packaging. Share your required delivery date when requesting a quote so the production and shipping schedules can be checked for your order.

Physical pre-production sampling takes about 15 days, with sample approval before bulk production begins. Sample shipping is separate and is via DHL/FedEx (1–3 days). Sample cost is typically credited toward your first bulk order.

Absolutely. We work with your design files (AI, PDF, PSD) and physical Pantone swatches. Our in-house design team can also create your design from scratch at no charge. We match Pantone colors with precision across all materials.

We offer full customization: product size and shape, material selection (acetate, metal, silk, satin, velvet, cotton), custom Pantone colors, logo application (laser engraving, foil stamping, metal plate, woven label), and packaging design (individual card, gift box, display packaging).

Our material library includes: cellulose acetate (eco-friendly, plant-based), zinc alloy (metal clips and frames), mulberry silk, premium satin, organic cotton (GOTS available), velvet, grosgrain ribbon, ABS plastic, and faux pearls. We source globally and can accommodate custom material requests.

Standard terms are 30% deposit to start production + 70% balance before shipment. We accept T/T (bank transfer), PayPal, and Trade Assurance via Alibaba. Long-term clients may qualify for net-30 credit terms after 3 successful orders.

Yes — we ship to 50+ countries via sea freight (most cost-effective for large orders, 18–25 days) or air express (DHL/FedEx/UPS, 3–5 days) for smaller urgent shipments. We provide all necessary export documentation including commercial invoice, packing list, and certificates of origin. Amazon FBA direct shipment is supported.

Yes. We offer FSC-certified packaging materials, plant-based cellulose acetate, GOTS-certified organic cotton, OEKO-TEX certified dyes, and recycled material options. Sustainable options are available on all product types with no change to MOQ or lead time.

We follow a three-stage QC protocol: (1) incoming raw material inspection, (2) in-process quality checks at each production stage, and (3) final AQL 2.5 random sampling inspection before shipment. Inspection reports are available upon request. Our facility is BSCI and ISO 9001 certified.

Yes. We provide full private label manufacturing — your brand name, logo, packaging design, and hang tags. We can also create custom branded packaging including individual cards, gift boxes, and display-ready packaging. Minimum private label order quantities vary by product type.

Simply submit a quote request through our contact form with your product type, approximate quantity, and any reference images or design ideas. Our product specialist will respond within 24 hours with a free design mockup, material recommendations, and a detailed factory-direct quote. Once you approve the sample, we move to production.